In a surprising turn of events, Dbrand has acknowledged its misstep in addressing customer concerns regarding the detachment issues with its Killswitch case for the Switch 2. The company openly admitted that their initial response was “spectacularly terrible,” and has since committed to providing all customers with free replacement Joy-Con grips. This proactive approach not only aims to resolve the detachment problem but also showcases Dbrand’s willingness to listen to its community.